Privacy Policy


SL Energy Ltd (“we” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services. We operate in the United Kingdom and comply with the General Data Protection Regulation (GDPR) and all applicable UK data protection laws.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, postal address.
  • Usage Information: IP address, browser type, operating system, pages visited, time spent on our website, clickstream data (the specific pages you visit and the order in which you visit them).
  • Device Information: Device identifier, model, operating system.
  • Service Information: Information about the services you have requested from us, such as quotes, appointments, and service history.
  • Cookies and Similar Technologies: We use cookies and similar technologies (collectively, “cookies”) to track user activity on our website and hold certain information. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website.

When you visit the website again, the cookie allows the website to recognize your browser. Cookies may store your preferences and other information to help you have a better browsing experience.

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly. They allow you to navigate and use the features of the website.
  • Performance Cookies: These cookies help us understand how users interact with our website, such as which pages they visit most often and how long they stay on each page. This information helps us improve our website and provide a better user experience.
  • Functionality Cookies: These cookies allow us to remember your preferences, such as your language setting, so you don’t have to set them again each time you visit the website.
  • Targeting/Advertising Cookies: These cookies are used to track your activity across different websites and deliver targeted advertising based on your interests.

You can control the use of cookies through your browser settings. You can choose to accept all cookies, reject all cookies, or allow cookies from specific websites. Please note that if you reject cookies, you may not be able to use all of the features of our website.

How We Use Your Information

We use your information for the following purposes:

  • To provide you with our services, including responding to your inquiries, providing quotes, scheduling appointments, and performing services.
  • To improve our website and services.
  • To send you marketing and promotional materials, with your consent.
  • To personalize your experience on our website.
  • To analyze the use of our website and services.
  • To comply with legal and regulatory requirements.

How We Share Your Information

We may share your information with the following third-party service providers who help us operate our business:

  • Web hosting providers
  • Marketing and advertising providers

We will only share your information with these third parties as necessary to provide you with our services and as permitted by law.

We will not sell or rent your information to any third party for their own marketing purposes.

Your Choices

You have the following choices regarding your information:

  • You can choose not to provide us with any information. However, this may limit your ability to use our website and services.
  •  You can choose to opt out of receiving marketing and promotional materials from us by contacting us at info@sl-energy.co.uk 
  • You can control the use of cookies through your browser settings.
  • You can request to access, correct, or delete your information by contacting us at info@sl-energy.co.uk 
  • You can also object to the processing of your data or request portability of your data.

Data Security

We have implemented reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee the complete security of your information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at info@sl-energy.co.uk 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. Please review this Privacy Policy periodically for the latest information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@sl-energy.co.uk 
Phone: +44 1590 540188
Address: SL Energy Ltd, Business Park, 1a Hamilton, New Milton BH25 6TL, UK

Additional GDPR Compliance Statements:

  • Legal Basis for Processing: We will explain the legal basis for processing your personal data for each of the purposes outlined above. This may include consent, contractual necessity, legitimate interests, or legal obligations.
  • Data Retention: We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We will then securely delete your data unless we have a legal obligation to retain it.
  • Automated Decision Making: We will inform you of any automated decision-making processes we use that may affect you and provide you with information about your rights in relation to these processes.
  • Cross-border Data Transfers: If we transfer your personal data outside of the UK, we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.
  • Your Rights under GDPR: You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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