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Heat Pump Servicing and Repair

Comfort without compromise.

Reliable heat pump care, because your comfort is our priority.

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Heat pump perfection starts here—repair, maintain, relax!

Keep Your Heat Pump Running at Peak Performance

Comprehensive Heat Pump Servicing in Hampshire

Heat Pump Service Starts From £180
And Heat Pump Repair starts from £150

Benefits of Regular Heat Pump Maintenance

  1. Enhanced Efficiency
    Regular maintenance keeps your heat pump running at optimal efficiency, reducing energy consumption and lowering utility bills.

  2. Extended Lifespan
    Proper care prevents wear and tear, prolonging the system’s life and delaying the need for costly replacements.

  3. Improved Performance
    Maintenance ensures consistent heating and cooling, keeping your home comfortable year-round.

  4. Lower Repair Costs
    Identifying and addressing minor issues early avoids expensive repairs down the line.

  5. Better Air Quality
    Clean filters and coils improve indoor air quality by removing dust, allergens, and pollutants.(air to air heat pumps)

  6. Eco-Friendliness
    Efficient operation reduces your carbon footprint by minimizing energy waste.

  7. Warranty Protection
    Many manufacturers require regular servicing to maintain warranty validity, safeguarding your investment.

Scheduling routine check-ups ensures your heat pump operates efficiently, reliably, and cost-effectively.

SL Energy Ltd Service Van

Understanding Heat Pump Warranties

  1. Coverage Overview
    Heat pump warranties typically cover parts, labor, and performance for a specified period, often 5 to 10 years, depending on the manufacturer.

  2. Manufacturer vs. Installer Warranties

  • Manufacturer Warranties: Cover defects in materials or workmanship.
  • Installer Warranties: Focus on labor and installation quality, usually shorter-term.

  1. Registration Requirements
    Many manufacturers require you to register the product within a specific time frame (e.g., 60-90 days) for full warranty benefits.

  2. Maintenance Obligations
    Regular servicing is often required to keep the warranty valid. Neglecting maintenance can void coverage.

  3. Extended Warranties
    Some providers offer extended warranties for additional peace of mind, covering repairs beyond the standard term.

  4. Exclusions
    Warranties generally don’t cover damage due to misuse, lack of maintenance, or external factors like power surges or weather events.

By understanding your heat pump warranty, you can protect your investment and avoid unexpected repair costs. Always read the terms and follow maintenance requirements to maximize benefits.

Choose Your Care Plan

Select the plan that best fits your home maintenance needs and system type.

EasiCare

£15 per
month

Perfect for homeowners who want essential maintenance at a predictable cost.

Key Benefits:

  • Annual full service keeps efficiency high and warranties valid
  • Fixed monthly fee for three years – no price surprises
  • Priority booking every year plus digital service report
  • Ideal entry-level protection

SmartCare

£20 per
month

Everything in EasiCare, plus smart monitoring to catch issues early and optimise performance.

Key Benefits:

  • Remote sensors analyse performance in real time
  • Bi-annual performance checks and remote adjustments save up to 15% on running costs
  • Early fault alerts help avoid costly breakdowns

*Smart Care currently only available for Grant, Viessmann, Vaillant and Clivet. Clivet will require an additional piece of equipment with a one-off payment of £180. Grant, Viessmann and Vaillant require no additional equipment.

SmartCare Plus

£25 per
month

Our premium plan for Vaillant heat pump owners who want round-the-clock optimisation.

Key Benefits:

  • Havenwise AI fine-tunes your system 24/7 for maximum comfort and minimum energy use
  • Detailed monthly performance insights
  • Best-in-class efficiency gains and carbon savings

*SmartCare Plus currently only available for Vaillant.

Side‐by‐Side Comparison

Feature
EasiCare
SmartCare
SmartCare Plus
Annual ASHP & hot water cylinder service
Remote monitoring
6-monthly performance check
24/7 automated fine-tuning (Havenwise)
Fixed price for 3 years
Service reminders
Performance report
Compatible with Vaillant only
Price per month £15 £20 £25

Why Choose Us to be your Air source heat pump installer?

Expertise & Experience

With over 30 years of combined experience, SL Energy brings a wealth of expertise in heating and plumbing. Trust our seasoned professionals to install your Air Source Heat Pump with precision and care.

Sustainable Solutions

Be a part of the green revolution with our sustainable heating solutions. As leaders in the industry, we prioritise eco-friendly practices, ensuring your home is both comfortable and environmentally conscious.

Certified Installations

Our installations are MCS Certified, ensuring top-notch quality and compliance with industry standards. Choose us for certified excellence in every installation.

Customer Satisfaction

Join a growing list of satisfied customers who have experienced the SL Energy difference. Read testimonials from real clients who have benefitted from our Air Source Heat Pump installations.

Versatile Solutions

Tailored to your needs, our Air Source Heat Pumps provide versatile heating solutions. Whether it’s underfloor heating, a central heating system, or a customized setup, we’ve got you covered.

Control Technology

Take control of your comfort with our advanced heat pump controls. We utilize modern technology to optimise efficiency and ensure that your heating system is both user-friendly and effective.

Transparent & Honest

At SL Energy, transparency is key. We provide clear communication, honest assessments, and fair pricing. You can trust us to guide you through the installation process with integrity.

Local Service, Global Standards

Based in the New Forest, we proudly serve Southampton, Brockenhurst, Lymington, New Milton, Christchurch, Bournemouth, and surrounding areas. Benefit from our local presence and global standards in every installation.

Air Source Heat Pump Maintenance

Regular maintenance of an air source heat pump ensures efficient performance, longevity, and cost savings. Here’s what it involves:

  1. Clean Filters
    Dirty filters reduce efficiency and air quality. Clean or replace them every 1-3 months, depending on usage.

  2. Inspect Outdoor Unit
    Remove debris like leaves, dirt, and snow around the outdoor unit to ensure proper airflow.

  3. Check Refrigerant Levels
    Low refrigerant can reduce efficiency and strain the system. Have a technician inspect and refill if needed.

  4. Inspect Coils
    Clean evaporator and condenser coils to prevent dirt buildup that hampers heat transfer.

  5. Check Fan Blades
    Ensure the fan operates smoothly without damage or obstructions.

  6. Inspect Ductwork
    Check for leaks or blockages in the duct system to maintain consistent airflow.

  7. Test the Thermostat
    Ensure your thermostat is accurate and responsive to maintain desired temperatures.

  8. Schedule Annual Servicing
    A professional technician can perform a thorough inspection, tune-up, and address potential issues.

Regular maintenance improves efficiency, reduces energy bills, and extends the life of your heat pump while maintaining optimal comfort.

Ground Source Heat Pump Maintenance

Regular maintenance of a ground source heat pump ensures reliability, efficiency, and a longer lifespan. Key tasks include:

  1. Check Fluid Levels
    Ensure the antifreeze solution in the ground loop is at the correct level and concentration to maintain optimal heat transfer.

  2. Inspect Pipes and Connections
    Look for leaks or damage in the ground loop and internal piping.

  3. Clean Filters
    Dirty filters hinder airflow and efficiency. Clean or replace them every 3-6 months.

  4. Inspect Heat Exchanger
    Ensure the heat exchanger is clean and free of debris to maintain efficient heat transfer.

  5. Monitor Pump Operation
    Check the circulation pump for smooth and consistent operation, as it’s critical to the system’s performance.

  6. Test the System Controls
    Verify that the thermostat and control systems are functioning correctly to maintain desired temperatures.

  7. Check Refrigerant Levels
    Ensure refrigerant levels are correct, as insufficient levels can impact efficiency and performance.

  8. Schedule Annual Professional Service
    A qualified technician should inspect and service the system annually to identify potential issues and ensure optimal performance.

Routine maintenance helps your ground source heat pump run efficiently, reduces energy costs, and extends the system’s lifespan.

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Plan Overviews

Compare the core benefits of our tiers

EasiCare

Essential maintenance for peace of mind.

£15 /mo
Annual Service
Priority Booking
SmartCare

Includes remote sensors & fault alerts.

£20 /mo
Remote Sensors
Fault Alerts
SmartCare Plus

Premium AI-driven system optimisation.

£25 /mo
Havenwise AI
Carbon Savings
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
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